WHAT IS THE FINAL FANTASY XIV FAN FESTIVAL 2018 IN LAS VEGAS?
The Fan Festival 2018 in Las Vegas is a massive event built just for fans that features exciting announcements, development panels, in-game activities, live concerts, contests, new merchandise for sale, as well as opportunities to play with your fellow Warriors of Light in both in-game and live activities.
WHEN AND WHERE WILL THIS TAKE PLACE?
Fan Festival 2018 in Las Vegas will be held on Friday, November 16 and Saturday, November 17 at the Rio All-Suite Hotel & Casino in Las Vegas, Nevada.
HOW LONG IS THE EVENT?
Fan Festival 2018 in Las Vegas is a two day event spanning Friday, November 16 and Saturday, November 17, and each day of the show will feature unique content. Badge pickup will begin on Thursday, November 15 to accommodate the large number of attendees arriving and picking up their badges. Attendees will be able to pick up their badge throughout the event and do not have to arrive on Thursday to do so.
HOW MUCH ARE TICKETS TO THE EVENT AND WHAT IS INCLUDED WITH A TICKET?
Each ticket costs $149.99 USD (plus taxes and fees). There is a limit of 4 tickets per order. Each ticketed attendee will receive a badge granting them access to the event on Friday and Saturday, two in-game items, and other FINAL FANTASY XIV-related goodies in a "goody bag" (with full details to be announced in the future).
ARE THERE SPECIAL VIP TICKETS AVAILABLE?
No, only general admission tickets will be available.
WHAT IN-GAME ITEMS ARE INCLUDED WITH A TICKET TO THE FAN FESTIVAL 2018 IN LAS VEGAS?
Attendees will receive two in-game items as part of their ticket purchase for the Fan Festival 2018 in Las Vegas: the SDS Fenrir mount and a minion (to be revealed in the future).
DO I HAVE TO ATTEND THE EVENT TO RECEIVE MY GOODY BAG AND IN-GAME ITEMS?
You must attend the event in order to receive your goody bag as it will not be mailed out separately. Details on how in-game item codes will be distributed will be available at a later date.
IS THERE AN AGE LIMIT FOR ATTENDEES?
Yes, you must be 13 years of age or older in order to purchase a ticket to Fan Festival 2018 in Las Vegas.
Persons under the age of 13 are permitted to attend the event free of charge, but they must be accompanied by an adult with a paid general admission ticket at all times. Attendees under the age of 13 and without a general admission ticket are ineligible to receive a goody bag, participate in activities, contests, and other giveaways.
CAN I WEAR A COSTUME TO THE EVENT?
Yes, in fact we encourage it and hope you enter the costume contest as well! Please note that the full contest details, including restrictions on prohibited items, will be posted in the future.
I'M UNABLE TO ATTEND THE EVENT, CAN I BE ISSUED A REFUND?
No, all sales are final. Please ensure all of your plans are in order before ordering any tickets.
CAN I TRANSFER MY TICKET TO SOMEONE ELSE?
No, tickets are non-transferable.
WILL THE FAN FESTIVAL 2018 IN LAS VEGAS BE STREAMED?
Yes, it will! The stream will be available free of charge and will include all stage content except for the concerts. No in-game items will be available as part of the free stream.
IS THERE A LOST AND FOUND?
Yes, the lost and found will be located near the registration area. To help ensure that you are able to easily retrieve any lost items we recommend adding passcodes to your devices and unique markers to other items, such as books and bags, so ownership can be quickly confirmed.
NEED MORE HELP? CONTACT US!
If you have questions regarding the Fan Festival that aren't answered in any of these FAQs, please follow the directions below to email your inquiry or speak with an agent via live chat.
Visit the Fan Festival 2018 in Las Vegas support page.
- 2. Select the "Contact" option, then "Get Support."
- 3. Select the "Products & Services" contact category and the "Promotional" sub category.
- 4. In the contact description field, enter “FFXIV Fan Festival” and then click Next.
- 5. Click Next again to bypass the list of predetermined FAQ articles.
- 6. Log into your Square Enix Account. Note: You will only be prompted to login if you're not already logged into your Square Enix account.
- 7. Select your method of contact and follow the additional prompts to submit your request.