Additional Attendee Amenities

13 October 2023
A red banner with a red ribbon flowing along the bottom. Banner text reads additional attendee amenities.

First Aid

The first aid room can be found inside North Hall 8. There will be a sign directing attendees to the first aid room. This room will be open from 8:00 AM - 8:00 PM on Saturday, 21 October and 8:00 AM - 8:30 PM on Sunday, 22 October.


Quiet Room

We have created a separate space for attendees who would like to take a moment to catch their breath and relax without the crowds. The Quiet Room is in North Hall 8, right next to the registration. There will be ample signage pointing attendees there. We ask that everyone be mindful of others there and keep any noise to a bare minimum.


Cosplay Repair Room

We have created a space on the show floor for attendees who need to adjust or change aspects of the cosplay they’re wearing. The cosplay wardrobe can be found in North Hall 9. We will also be providing a few items that may help to touch up or make minor repairs to a part of your outfit. We will have different changing areas within the room (blocked by curtains), but these are not intended to be used as the main method for changing into or out of a cosplay.

There are not enough rooms for everyone to use for that purpose, so please consider this an additional method to assist attendees who need to make some adjustments or changes while at the event.

Also, if you are coming to the event in cosplay, please remember to adhere to all of our costume guidelines.


Cloakroom

The cloakrooms are located on level 0 (down the stairs, in between hall entrances N4 & S4) and at the east end of the venue on level 0. Please note ExCel London is unable to store any items overnight and cameras, laptop equipment or any other electronic devices cannot be stored in the cloakroom at any time. Please note that there is limited space available. We therefore advise attendees to leave their belongings in their hotel room or another secure off-site location.


Lost and Found

Any items that you find that may belong to another attendee may be turned into the Lost and Found at the Info Counter. If you misplace an item, please visit the Info Counter and ask the staff for assistance.