Event Rules and Regulations

You must be at least 16 years of age to enter the event unaccompanied. Those under the age of 16 must be accompanied by an adult.

Attendees must consent to security searches, including metal detection and other screening measures, before entering the event. All bags will be searched prior to entry, including any bags in the attendee’s possession. We highly recommend leaving bags at home, or your hotel room, to increase the speed of security screenings.

Wristbands will be provided to attendees at the event for security purposes. Attendee wristbands must be worn at all times throughout both event days and should not be removed for the duration of the event. Wristbands are non-transferable and wristband sharing is strictly prohibited. If a wristband is removed or damaged, it will not be replaced. If you need assistance with the wristband, please consult the staff within the registration area.

As mentioned before, this is a live recorded event and there will be footage and photography taken at the event by us, as well as our partners and the media. When purchasing your ticket, you agreed to being recorded at this event and consented to us processing your personal information in accordance with our Privacy Notice.

Service animals are allowed to accompany an attendee into the event. Service animals must be leashed unless it interferes with their work, and you are responsible for your service animal’s actions. Should a service animal become a disturbance to the event, or others, you may be required to remove the service animal from the Event.

Attendees may not use personal gaming peripherals, laptops, or electronic storage devices in conjunction with our gaming machines.

Any lost or misplaced items that are turned over to Event staff will be held at the info counter.

Attendees who are in violation of the above-mentioned rules, or who cause any disruption and/or violate any Square Enix or ExCel London policies, may be asked to leave the premises. Square Enix reserves the right to expel the holder of the wristband from the event and/or withhold the wristband in its sole discretion.